FOR JEWELERS

Custom order management for independent jewelers

Eccolo helps independent jewelers run custom rings, bands and commissions. Capture sizes and metals at inquiry, quote with metal and stone costs, and collect a deposit before you buy materials.

Part of an Eccolo order page for a custom commission, Matching Wedding Bands: the client, start date, lead time and estimated completion, a five-phase timeline from Design to Ready to ship, and the order’s line items with a $925 deposit waiting to be paid.

How a custom order moves through Eccolo for jewelers

  1. 01 · INQUIRY

    Sizes and metals captured on first contact

  2. 02 · QUOTE

    Metal and stone costs, priced to your target margin

  3. 03 · DEPOSIT

    Request a deposit before ordering raw materials

  4. 04 · COMPLETE

    Final payment and delivery in one step

Questions from jewelers

Can I take a deposit before ordering raw materials?

Yes. Add a deposit to any order and send a payment request through Stripe, or let clients pay by PayPal, Venmo or Zelle and log it.

Where do I keep ring sizes and metal choices?

On the client and the order. Client details are saved once and auto-fill on every new order.

Try Eccolo free for 30 days.

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